Triangulation of Impact of Trust in Leadership, Employee Performance and Role of Positive Organizational Support–An Empirical Analysis

Abstract

The purpose of this study is to find out the impact of trust in leadership on employee performance in the presence of positive organizational support as moderating variable. In the framework of leadership and based on existing literature, it has been witnessed that employees continuously trust their leaders to comply with the instructions appropriately, due to which they feel more contented and safer being around them. Trust in management or leadership helps in facilitating organizational development by fostering a collaborative environment in which employees attempt to share their knowledge. The target population was not known but based on general estimation, it was expected to be around 1500-2000. This study is quantitative in nature; thus, an adapted questionnaire was distributed to collect feedback from 350 respondents based on the convenience sampling technique. The design of the study is correlational, and we proposed two major hypotheses to carry out the tests. Based on the proposed hypotheses, after testing, it was found that both hypotheses got accepted with a p-value < 0.00. Based on the adaptive questionnaire, after collecting data and then carrying out analysis, the results were compared with the previous studies and found in line with the results of the previous studies. This shows that employees who trust their leaders are more devoted, fulfilled, and likely to stick around. In this way, the leaders get a crucial position in obtaining and sustaining employee trust within an organization. However, it is also found that leaders who are dependable, empathic, and mindful of individual/personal objectives and dreams gain the trust of their followers. In the end, findings and results have been discussed and then future recommendations are put forth for future researchers.