Analyzing the Mediating Role of Cultural Intelligence between Transformational Leadership and Job Performance in Private Health Care Sector

Abstract

Work environment is rapidly changing. Due to this job performance is becoming the major concern for the various institutions, especially health care sector. Employees job performance is the main reason for the growth of the organization. Job performance is very essential in the health care sector as directly connected with the human lives and patients. Motivated health workers can contribute significantly towards the success of the organization. To influence and motivate the employee’s transformational leadership can play a substantial role in the workplace. Transformational leadership is becoming necessary to adopt in the healthcare sector, to increase the job performance of the health care workers. Transformational leaders with the high cultural intelligence can help the health care sector to enhance the job performance.  To fulfil this objective, the study measured the role of transformational leadership on job performance through cultural intelligence.  Cultural intelligence act as a mediator between transformational leadership and job performance in this study. Health care centers located in Islamabad and Rawalpindi are included in this study. Total sample of 530 responses was included in the final measurement. Convenience sampling technique was used. SmartPls 4.0 was used to measure the results. Structural; equation modeling was used to measure the path analysis. The results confirm that transformational leadership has a significant and positive impact on job performance. The mediating role of cultural intelligence is fully supported. This study contributed by measuring this new area of study by measuring cultural intelligence between transformational leadership and job performance. This study helps the healthcare sector by adopting these variables.